Course Notes: Continuous Business Learning

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Working from home can hurt your business
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Working from home can hurt your business

The Australian, July 2020

Max Kraynov
Jul 9, 2020
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Working from home can hurt your business
www.coursenot.es

Premise

  • Many people from Sydney / Melbourne are considering buying houses in regional Australia: cheaper, better quality of life, easy to work remotely.

  • This also poses a threat to the values of residential and commercial property in major capital cities.

The issue

  • If people are away from the office more than 2 days a week, this damages the long-term dynamic of the enterprise.

  • I.e. those who moved to rural Australia will have to commute to the office 3 days a week.

  • The most important things during the analysis: the patterns of employees’ communications and how people spend their time.

  • The strongest driver of how people collaborate is the office environment.

  • People working remotely copy the patterns they developed while in the office.

  • Replicating face-to-face communications completely is not possible.

  • People spend 45% of their communication time with their top 5 collaborators, can be done from any location.

  • Contacts outside the top 5 fall dramatically in a working-from-home environment.

  • Damage to the dynamic of the enterprise and affects the training experience of young team members.

  • Can be managed short term, but long-term people need to be back in the office, even if for 3 days a week.

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Working from home can hurt your business
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Oleg K
Sep 19, 2020Liked by Max Kraynov

Oh, there's a comment section here.

First and foremost, thank you very much Max for the briefs. They've become my source of inspiration and new ideas.

Regarding the WFH issue, I think it hugely depends on the person and his/her state of mind. I first became working from home when suffering from severe depression. The thought of leaving home was causing a panic attack, but I was able to work in some way. After two years of training, I am pretty much prepared for effective WFH, while working in office distracts me.

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1 reply by Max Kraynov
Laisan Shafikova
Jul 9, 2020Liked by Max Kraynov

I believe these considerations have limits of the applicability based on company size. For instance, mentioned communication only with the top 5 collaborators or training of young team members will have a less negative effect on smaller companies.

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