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Aug 3, 2020Liked by Max Kraynov

There is another point (not mentioned here) which is applicable in professional services, 'Underpromise and Overdeliver' is not a good approach when you have "super" stars in your team who can overactive the results, but then when a team member needs to be replaced and another one may not keep the bar of that individual.

And what could happen even worse, that overdeliver becomes a new standard.

Therefore, it's much better to master the predictable outcome without any margin on both sides.

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