Discover more from Course Notes: Continuous Business Learning
TL/DRs of articles I think help with thinking better and balancing the business world view
Over 3,000 subscribers
Continue reading
Quite a simplistic article, but nicely points out the fact that paranoia thrives in uncertain times.
Communication Issues
Written speech can be ambiguous, especially without observing the author.
Even video conferencing makes it hard to read nuances of body language.
Psychological Issues
Less face to face contact with the boss – higher anxiety and uncertainty. Looking for meta clues / symbols that don’t exist.
Even worse if the person’s job is monitored via video or desktop software.
Uncertainty leads to worrisome scenarios in people’s heads.
Conclusion
Be as clear and free of ambiguity as you can.
Provide context in communication.
Proactively seek opportunities to explain.
Offer an opportunity to answer unasked questions.